Paléo organisers warn of increase in ticket scams

Organisers of Switzerland’s Paléo have warned of a “strong increase” in ticket scams for this year’s festival.

All 200,000 passes for the 2024 event, which takes place in Nyon from 23-28 July, sold out in just 21 minutes last month, and fans are being urged to only buy resale tickets through the festival’s official ticket exchange.

Paléo Festival is a partner of Swiss consumer protection watchdog FRC (Romande Consumer Rights Federation), which works against ticket touting.

“We are currently observing a strong increase in the number of scams involving online ticket purchases on secondary markets,” says a message to posted to fans online. “We recommend that you only buy your tickets on the official platforms. The festival is currently sold out. The only official resale platform is the ticket market.”

“Any purchase made outside these outlets is not considered authorised and secure, and the festival will unfortunately not be able to intervene in the event of a problem”

In addition to the Paléo ticket exchange, 1,500 daily tickets will be made available from 9am on each day of this year’s festival.

“Any purchase made outside these outlets is not considered authorised and secure, and the festival will unfortunately not be able to intervene in the event of a problem,” adds the post.

Launched in 1976, the event accommodates more than 35,000 fans daily. Artists at Paléo’s 2024 edition will include Sam Smith, Burna Boy, Booba, Mika, Sean Paul, Major Lazer Soundsystem, Gazo & Tiakola, PLK, Nile Rodgers & Chic, Patti Smith, The Blaze, Paul Kalkbrenner, Aurora and Royal Blood.

“We knew from our December pre-sale that demand was very strong,” booker Dany Hassenstein told IQ earlier this year. “All our digital data were showing this same evolution too. I really believe that, together with the very rich lineup, it is our standards and values that makes this success. We have this tremendous level of confidence and loyalty from our guests, and we are doing everything to never put that trust at risk.”

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