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Recruiting, Re-staffing and Re-skilling brought together HR leaders from global live music organisations for our third Recovery Session, which streamed live on IQ on 22 July 2021.

Recovery Sessions: Recruitment, Restaffing and Re-skilling quizzed HR experts including ASM Global Live‘s Catrin Lee, Heather Papst from TAIT, Brian Newman (Ticketmaster), Kirstie Loveridge from AEG Presents and The Zoo XYZ‘s Nadu Placca about the various challenges they face as key markets reopen for business, as well as the opportunities to ‘build back better’ by spreading the recruitment net as wide as possible to help the industry become more diverse, equal and equitable.

Subscribers can watch all Recovery Sessions, as well as our IQ Focus webinars, on-demand on our website. To become a subscriber, click here.

The Recovery Sessions are kindly supported by ASM Global and POS solution provider goodtill.



21/10/21: Leaders from across the global live music industry examine how these crucial venues can come back better.
17/6/21: When policies do return, what are the likely rates and terms that companies can expect?
17/6/21: From voluntary-risk-assessed mitigations to those required by guidance, what are the latest measures that will restart live music?
17/6/21: When it comes to lobbying and campaigning, what can less engaged markets learn from their neighbours?
13/5/21: Could passports and COVID status certificates be the key to quickly and safely reopening venues and festivals?
13/5/21: Professionals behind three key pilot shows presented the lessons learned from the pioneering events
13/5/21: Marsha Vlasic, Melvin Benn and John Sharkey discussed where they are on the pathway to industry recovery.


From the Festival Forum to The Agency Business 3.0, our popular weekly series of livestreamed panels are available to watch on demand