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The Gaffer: Nicole Massey

As the production manager for Billie Eilish, Nicole Massey has become one of the most high-profile roadies in the world, thanks in no small part to presenting the young star to an audience of millions at The Grammys this year.

Her résumé includes working with some of the biggest stars to ever grace the stage – Coldplay, Beyoncé, Madonna, Prince, Rod Stewart, and Van Halen, to name but a few. But it was the Divine Miss M who first ignited Nicole’s passion for touring, while her insatiable desire to learn new skills has seen her seamlessly switch roles from performer to production guru. Unlike some of her peers who fell into the production sector, Nicole’s fate seemed sealed from the start. “My parents met while working on a theatrical production, so you could say it’s in my blood,” she reveals. Indeed, the smell of the greasepaint has never been far away. “I was a dancer and performer from a really early age – I was always being excused from school to go to New York for some audition or another,” she recalls.

Raised in the city of Lancaster, Pennsylvania – in the same county as global production hub, Lititz – Nicole was given free rein to exercise her imagination, as her parents could obviously see where her natural talent might take her. “They encouraged my creativity. I had imaginary friends as a child – Shamen, Camen, and Amy – who we would pick up on the side of the road on car journeys. My sister’s friends would be wondering what on earth we were doing, but it was a regular thing,” she laughs.

Growing up surrounded by adult actors and performers may have helped instil self-confidence in the young Nicole, too, because when she had the chance to compete for a dance scholarship across the country in Dallas, Texas, she persuaded her parents to let her undertake the trip on her own. Needless to say, she won the scholarship.

Getting older
Having made a name for herself in theatrical circles, Nicole found herself living in Los Angeles until her first taste of life on the road on a live music show changed everything – dancing for Bette Midler on her 1999 Divine Miss Millennium tour. “It was my first rock-and-roll-style tour. And, honestly, within days I decided that I never wanted to not do this,” states Nicole.

Nicole next found herself out with Backstreet Boys, which saw her having to use her passport for work for the first time. “I remember being in Buenos Aires and just so excited that I could go see the Eva Peron balcony, because I’m a dorky theatre girl,” she says. “At any opportunity, I’d do all the sightseeing and stuff, so I got the nickname Pollyanna because I was so excited to be everywhere… I’m just a girl from little Lancaster, Pennsylvania, and I’ve been to Uzbekistan; I’ve been to Prince Charles’s birthday party. I never want to take this for granted.”

“It was my first rock-and-roll-style tour. And, honestly, within days I decided that I never wanted to not do this”

Determined to keep touring, Nicole would offer artists her dancing prowess while taking on additional roles behind the scenes. “I was a professional dancer until about the age of 28 or 29,” she notes. “But even when I was on tour, I’d take jobs where I was dancing and doing wardrobe.”

Working for Rod Stewart offered such an opportunity and also allowed her to participate in one of the music industry’s favourite side-lines: nepotism. “Rod loves using people’s skills to the maximum – he has a drum tech who is also the percussionist, for instance. So, when we hired my sister, Danielle, for wardrobe on the tour and Rod discovered she was a Rockette – one of the dancing girls at Radio City [Music Hall] – he asked us to choreograph something for Hot Legs and for Sexy. As a result, we danced all of the 2008 tour. I would go from being a tour manager to dancing in the show and coming back, with full stage makeup on, to deal with promoters and stuff like that. It was funny.”

Taking on wardrobe duties for the likes of The Chicks and such costume-heavy outings as Madonna’s Re-Invention tour in 2004, Nicole’s curiosity for all aspects of production started to develop early on, but it was her long, on-off touring with Rod Stewart she points to as opening new doors.

“The first real production job was before working with Rod, when Bill Leabody asked me to be his production assistant on Enrique Iglesias,” she explains. “However, with Rod Stewart, I started out doing wardrobe, and then when the band’s tour manager was leaving, they were confident I could take on that role as well, so I was doing both for a while. And then that’s when we hired my sister.”

I didn’t change my number
Gaining a solid reputation for her can-do attitude, Nicole was on the end of a call from Craig Finley when he was planning Coldplay’s 2009 European stadium tour – drafting her in as production coordinator. And when Leabody took over for Coldplay’s 2012 world tour, the writing was on the wall. “I ended up telling Rod during a tour of Australia that I was going to work for Coldplay the following year, so I gave him about six-months’ notice.”

Rod Stewart’s influence continues in Nicole’s life, however, as his 2009 tour date in Ireland had life-changing repercussions.

“My dear friend, Tom McCarthy, who is an Irish guy that owns a couple of bars in New York, told me he’d be coming to Rod’s shows when we were in Ireland. And the night before the Dublin show, he asked if he could bring his friend, Dick Massey, who was in the movie The Commitments, to the show. Naturally, I said yes because I love that movie, but I didn’t know which one he was, and I hadn’t seen it since about 1991. In fact, one of my childhood friends reminded me that we had to sneak into the movie theatre because the movie was R-rated – up until Pulp Fiction came out, The Commitments held the record for the most F-bombs.

“But anyway, Dick came to the Rod Stewart show, and three months later I was living in Dublin. And three years later we got married.”

“I would go from being a tour manager to dancing in the show and coming back, with full stage makeup on, to deal with promoters”

Immersing herself back in the production side of touring suited Nicole perfectly. “I just fell in love with being part of the crew,” she tells IQ. “I truly love taking care of the crew and being the mama. When you’re the production coordinator or production manager, half of the job is just dealing with people, personalities, and managing their expectations.”

My strange addiction
Prior to her long stint with Coldplay, which took her from 2012 to 2019, many of Nicole’s jobs involved fulfilling more than one role – a work ethic driven by her determination to learn as many disciplines as possible.

“From the time I was on the road with Backstreet Boys, 24 years ago, I’d travel on the audio bus and ask, ‘How do you guys know whose cables are what?’ And they’d say, ‘Why don’t you come load PA with us to find out!’ And so, I started loading in and out PA on Backstreet with the Clair audio boys. That’s how I learned where everything was going and started to feel more comfortable on the floor, rather than hiding back in those offices.”

She continues, “I found out very early on that it’s good to push your cases to the truck: you have to find the things that actually help the whole tour, rather than just thinking of yourself.”

Eager to learn about different roles, Nicole would consistently volunteer for other production-related tasks. “I helped with confetti on lots of tours,” she reports. “I did confetti on The Chicks, on [Michael] Bublé, and I used to call the confetti cues on Coldplay.”

Her natural curiosity made every day an education process. “I just asked the questions. I realise that there’s no way that anybody can know everything, especially with how technology changes so quickly. But I guess it comes back to me being bold and not afraid to say I have a different idea about how to do something.”

Certainly, her work on arena and stadium tours offered countless moments to build her knowledge base, which for one of those rare people who can boast a photographic memory, has resulted in an encyclopaedic skillset. “Being a part of such big, heavy productions, you almost have to possess the knowledge just to operate,” says Nicole. “As the [production] coordinator, I had no freight knowledge until Bill [Leabody] let me be a part of the email chains, which really allowed me to learn.”

“You have to find the things that actually help the whole tour, rather than just thinking of yourself”

Citing other colleagues who nurtured her, she continues, “On Enrique, I had a tour manager called Jerry Levin, who encouraged me and made me his assistant. Through him I learned a lot about dealing with the artist directly in the sense of their needs, hotels, and flights, and all that stuff. Cary ‘Slim’ Ritcher was a production manager who I worked with on smaller shows, and he explained why we’d run the cables a certain way because we were near the [loading] dock, and you didn’t want to be rolling road cases over the top. There are a ton of dumb little nuances of touring, whether it’s in a theatre or whether it’s in a stadium. But if you treat every day as a learning experience, it all mounts up.”

Everything I wanted
As one of the most popular characters on the global tour circuit, it’s somewhat astonishing that Nicole’s work with Billie Eilish marks her debut as a production manager. Indeed, if she had not been vocal about her ambitions to become the boss, it’s conceivable she might still be waiting in the wings.

The magic moment came in South Africa on Beyoncé and Jay-Z’s 2018 world tour. “Bill Leabody and I were in a runner van, and I just said out loud that I wanted to be a production manager. I put it out into the universe, and less than four months later, Bill recommended me for the Billie job,” says Nicole.

Taking up the story, Leabody tells IQ, “I first met Nicole nearly 20 years ago on a tour with The Chicks when she was in charge of wardrobe. We shared an irreverent sense of humour and hit it off straight away. Nicole was always in a good mood and was wonderful at her job.”

Reunited on the next Chicks’ tour, Nicole became Leabody’s production coordinator. “Other tours followed and, when Coldplay came around, I of course took Nicole with me,” continues Leabody. “We did two stadium tours together, which Nicole handled effortlessly.

“When the OTR2 tour, with Beyoncé and Jay Z came in, Carmen Rodriguez was already in place as coordinator. However, there was an opening for someone to go in advance to deal with steel crews and make sure production needs were all ready for us coming in hot. Nicole took on this challenge and did an amazing job.

“To say that Nicole has excelled is an understatement. She is now universally accepted as one of the best”

“[When] Nicole [subsequently] asked me if I thought she could step up to be a production manager, I had no doubt at all that she could do it, and I told her so.” Within weeks, Leabody was made aware that Billie Eilish needed a new production manager. “Unfortunately, I had other commitments, but when Billie’s manager, Danny Rukasin, asked if I could recommend someone else, I immediately thought of Nicole.” Leabody adds, “To say that Nicole has excelled is an understatement. She is now universally accepted as one of the best, and I am so honoured to welcome her into the community of ‘Gaffers’: the first woman to be invited to join and a fabulous role model.”

Nicole comments, “I’m very proud to be the first female Gaffer, and more so because of the company I’m keeping. I’m just so honoured to join Bill and Jake [Berry] and Chris [Kansy], and all those guys. I’ve known them all for a long time.”

Oxytocin
Turning to her first official PM job, Nicole states, “Having the backing of a Gaffer – Bill – on speed dial has been a blessing. I’m so fortunate that I can call upon all kinds of people who I’ve worked with over the years to ask their advice about something. But sometimes I’ll say, ‘This might seem like a stupid idea…’ And it turns out it’s a winner and the feedback is ‘Why didn’t we think of that?!’ So, I’m definitely putting my own stamp on being a production manager.”

She continues, “I’m sure I annoy some crew members because I’m very positive and try to constantly motivate them. I was so involved in dance teams and sports teams growing up that I thrive on the camaraderie. Nobody on tour does this for the crazy hours and the stressful times. They do it because of the people. I look out into that crowd every night. And I look at those kids. And I’m like, ‘Oh my god…’ That’s why I do it!”

As for Happier Than Ever, The World Tour, Nicole has nothing but praise for artists Billie and Finneas after the lengths they went to in order to make sure the crew were kept as active as possible when Covid shut things down very early in the original tour schedule. “We got three shows in, and then the pandemic happened,” says Nicole. “It was pretty scary, and I felt very responsible, trying to make sure that everyone was okay.”

“I look out into that crowd every night. And I look at those kids. And I’m like, ‘Oh my god…’ That’s why I do it!”

Two of the crew were easy enough to keep an eye on – husband Dick, who is Nicole’s production coordinator, and four-legged, tail-wagging production chief, Reggie, whom Mr & Mrs Massey chaperone around the world. “Dick and I worked together on Coldplay, but we were in different offices: he was doing VIP ticketing when I was production coordinator. So, we’ve been out together before, but when Billie was about to go out in 2020, I asked him if he’d come and join me and Reggie in the office.”

Come out and play
Despite the moratorium on live music, Eilish’s core crew were only side-lined for a matter of weeks before a plan was actioned to keep them busy. “We actually started going to LA in July of 2020 because Billie created a whole bunch of different live projects, such as an Amazon project and a Disney project at the Hollywood Bowl,” reveals Nicole.

“Then, when her documentary came out, we did a little video release party. And for all the stuff like that, she used her touring crew: the backline guys, audio control… A small group of us would fly to LA, where we’d quarantine for the first few days, then we’d all test and stay at a hotel that had an outdoor firepit so that, after work, we could sit outside and have a beer, like you would normally, and hang out, distanced but safe. We even agreed that nobody would eat indoors to minimise the chances of catching Covid: those were the rules if you wanted to keep working.”

While the postponed tour dates remained on hold, the various other projects eventually rolled into Eilish’s festival season. “And then that rolled into the tour for this year,” smiles Nicole. “We loaded in for rehearsals in Los Angeles on January 2, so we were pretty fortunate in terms of work compared to a lot of our touring colleagues.”

Overheated
While Nicole admits she has worked on more fraught tours, the production on Happier Than Ever, The World Tour is a complex affair.

“This show is a beast,” she tells IQ. “Normally, a show comes in, the stage is built at the other end, lighting goes up, stage rolls in. Bam! You have a show. Billie’s production involves lighting coming in, then some of the staging, then lighting deals with some of the moving trusses, then we roll in the diamond part of the stage, then we finish the lighting, then we have the lighting on the sides, then we roll in the thrust. It’s like an onion that you have to just keep peeling, layer on layer.

“This show just shows what is capable with an amazing team. I relied on my stage manager, Jayy Jutting, and then he relied on the crew chiefs, who were so dedicated – if we didn’t have Mattie Rynes, my head rigger, Jack Deitering, my head carp, Wayne Kwiat on lighting, Scott ‘Bull’ Allen from Strictly FX, Matt McQuaid with audio, Dave Keipert and Racheal Hudson from Team Video, Brian Benauer with Tait Automation… every department needed a strong leader or else we were just going to fail.”

“This show is a beast… It’s like an onion that you have to just keep peeling, layer on layer”

That respect is patently mutual, as Nicole has been affectionately nicknamed ‘The Hammer’ by Billie’s crew members, impressed by the way that the PM quietly goes about making sure her plan is adhered to, without having to raise her voice. “I hate shouters; it’s my pet peeve,” she says. “If you keep it internal and then use your loud voice when you need to, people know that you’re serious.”

Indeed, despite the North American dates requiring crew to wear full PPE to mitigate against Covid-19, Nicole’s strategy for that leg set the benchmark for the entire tour, with zero dates being lost to the virus.

Moving to Europe where restrictions were more relaxed should have been a relief. However, while the majority of American venues have loading bays, the opposite is true in Europe, where new driving regulations further complicated being on the road.

“I had a little breakdown in Dublin,” confesses Nicole. “I was very nervous about a few of the overnighters and worried we weren’t going to make it. So, I got all the crew chiefs together and told them that I needed help. It turned out to be a good moment for me as a production manager – just to gather all the people who I know are really good at their jobs, so we could figure it out together.”

One of the major headaches for the daily routine was dealing with the B stage: a crane that takes Eilish far and wide around venues so that she can literally be just a few feet from fans, even when they are seated in arena balconies.

“That arm weighs 8,000 pounds,” states Nicole. “We took it from the US to Europe to Australia, and it’s now enroute back to Los Angeles for Billie’s December shows at The Forum.”

Explaining the intricacies of dealing with such a massive piece of equipment, she says, “To load the turret you actually have to tilt it on its side because the containers are not wide enough. We even took it to festivals a couple times, like at Austin City Limits. It just makes such a cool impact because the people that Billie is looking right at never thought that they could get the chance to be that close to her. But it’s complicated. In Dublin, for instance, we had to change the orientation of the arm so that it was parallel to the audience because of how short it is inside the 3Arena. Each venue had to be approached on a case-by-case basis, and every day was different because of the elevations of where the seats were, etc. Our programmer, Pat King, did a great job.”

“I got all the crew chiefs together and told them that I needed help. It turned out to be a good moment for me”

As for the tour’s trickiest shows, Nicole cites the visit to the Accor Arena as a date that literally led to sleepless nights.

“My scariest day was back-to-back Cologne then Paris,” she reports. “On that overnight, a couple of us jumped ahead on the catering bus and were in the venue in Paris to start just dumping things as they came in.

“The planning worked well, though. We did a pre-rig and motors were in the air when we got there. But it took a lot: I had the video crew chief walking around checking on all the other departments to see where he could help – people just stepped up to go that extra mile for Billie. I mean, at 5:45pm, I was on my hands and knees doing barricade because I was determined we were not going to be late for doors.”

She adds, “We had to come up with an A, B, and C show because of timing. We knew that it would take minimum two hours and 11 minutes to complete the building of our automated video tile ramp once the main stage was in place. But I have the most amazing head [carpenter] Jack Deitering. If it was not for that man, I really don’t know if the show in Paris would have happened.”

Bellyache
With the spectre of Covid requiring the services of EMT (emergency medical technician) Gordon Oldham, trying to keep crew healthy was a fulltime task. “I’m not gonna lie; I don’t think I ever want to do a tour without some kind of medical person on tour, now,” says Nicole. “Gordon did a great job and proved invaluable for all kinds of things outside of the Covid situation.

“The crew was very international,” she says of a crew that sometimes had to be patched together to deal with Covid absentees. “We had Lithuanians, Polish, Ukrainian drivers, so we had a lot of language and communication issues, but Robert Hewett at Stagetruck was beyond helpful throughout the whole thing.

“In Ireland, we had riggers from Budapest, I believe, and there were one or two places in Europe where we struggled, but surprisingly we were never more than 20 short, so we managed to deal with it.”

“I don’t think I ever want to do a tour without some kind of medical person on tour, now”

Such issues were a piece of cake compared to Australia. “In Sydney, we had only 45 people out of 110 on the load-in,” Nicole says. “Luckily, we had a full load-in day and we organised accordingly: we talked to the crew chiefs and said when they officially really needed the hands, then great. But otherwise, these guys would break off and give lighting six hands, and then the special effects hands would go straight to audio, and we just had to juggle around like that. Sydney and Perth were the only ones where it was a little crazy.”

Male fantasy
Having made the grade as one of the world’s top production managers, Nicole is determined to encourage other women in the business that they have the skills to do likewise. Not that everyone universally recognises her as the production chief, yet. “As a woman, people come up and start to talk to the stage manager before me, because they just think I’m a girl standing there,” she tells IQ. “It happens all the time in the office, where Dick has to say, ‘Have you met Nicole, our production manager?’ It’s ridiculous, but I’m lucky that I have really wonderful people around me that support me in that sense.”

She also namechecks some of the many women who have helped her on her journey and inspired her to aim for the top job. “Working with Marguerite Nguyen on Coldplay, I was given so much of an opportunity to do different things that most coordinators would never do on a tour. So, I feel like I was prepared to take the step up to PM, more than most, because that tour is just so massive.”

Advocating that more tours consider elevating women to production chief, Nicole observes, “We’re multitaskers and organisers. There are lots of amazing female leaders out there – we have Emma Reynolds-Taylor running the production for Glastonbury; Duchess [Sue Iredale] has been running productions forever; Bianca Mauro runs a stage at Austin City Limits. So, we have all these women that are running big festivals and stages and events, and while it just hasn’t happened as much on the road, there are still plenty of amazing women out there, day after day, delivering shows to fans. There just needs to be more, in the crew chief roles and upwards, but also just more women in touring, in general.

“What I think needs to happen is that women need to be trusted with management positions in touring and throughout the music business. We need to start pushing more of these strong-willed women, like myself, forward a bit more. There are lots of them out there who have been working their ass[es] off for years and feeling very good about what they do but who do not necessarily know or believe that they can do what I’m doing. But they can, and it’s a situation that we can all work on together to provide more support and encouragement to drive the change.”

“Women need to be trusted with management positions in touring and throughout the music business”

Indeed, citing one example of where her own personal experience as a dancer came to the fore, Nicole remembers a dilemma ahead of Eilish’s February 2022 concert at Pittsburgh’s PPG Paints Arena. “Billie’s toaster had a power issue,” states Nicole. “It’s the mechanism that allows her to pop-up onto the stage at the start of the show, and we all worked hard to try to fix it, but I finally knew it was time to go and tell her. But before I did that, I went out with the carpenter; we looked at putting a set of stairs in place and a bunch of different things so that I had three options for her to make her entrance.

“I’m not gonna lie; I really was proud of myself in the sense that it was my dance background that made me figure out the best way for her to enter. That was the first time I had that realisation that I can bring things to the table that a male production manager wouldn’t necessarily come up with.”

Breaking such news to the artist may be daunting, but Nicole’s bond with Billie is strong. “She’s an amazing artist,” states Nicole. “The thing that makes Billie so special is she doesn’t need the bells and whistles. So as the tour progressed and that muscle memory, night after night, developed, it was so good to just see her so happy and having so much fun out there.”

Indeed, that respect goes both ways, when Billie asked Nicole to introduce her Grammy performance when the Academy wanted to feature women in touring.

“The Grammy thing was an amazing moment; I had so much fun,” she smiles. “My friend, Patrick Logue from the Rod Stewart Camp, once told me that chewing gum was easier to get off the stage than me – and it’s kind of true; I’m such a ham! But I didn’t realise the impact it would have. Two weeks after The Grammys, when we were at Coachella, I had people I didn’t know coming up to me and thanking me for being the voice of our industry; speaking out for women. So, a really proud moment turned into this thing where I just had people stopping me left and right. And I was so honoured that it was perceived that way because I truly, truly love this industry.”

And having attained the top job, Nicole concludes that it’s given her a newfound understanding of her peers and former PM bosses. “I have so much more respect for all the production managers that I’ve worked with, because I used to keep my inbox as a to-do list, while I’d look at the likes of Bill’s email and think, ‘Oh my god, how can you let get it that way?’ But now I understand – I have 64,000 messages in my inbox now. It’s never-ending.”

“The thing that makes Billie so special is she doesn’t need the bells and whistles”

My future
As for what’s next, Nicole reveals that industry nepotism has benefitted her once more, while the enforced time off that she and Dick enjoyed at the start of the pandemic has made her a little more relaxed about looking at next year’s employment contracts.

“After Billie’s hometown shows in December, the crew will all go our separate ways, but we’ve also got a little Finneas tour in Australia starting in January, where he’s doing the Laneway Festivals. So, we’ll get back together for that. And then we’ll come back to do some rehearsals before Billie heads to Latin America, then have a break in April.

“After that… I don’t really know, there’s nothing 100% confirmed, so I’m just going to play it by ear. Everybody keeps asking me what I’m going to do when The Happier Than Ever Tour ends, but I don’t stress about stuff like that anymore.”

Unsurprisingly, remaining in the camp for whom she described at The Grammys as “The best 20-year-old boss in the world,” would be top choice for Nicole, who concludes, “When it comes to work, I trust my gut and am hopeful that it means we’ll get to continue working with Billie.”


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Artists divided over Qatar World Cup opportunities

Dua Lipa and Rod Stewart have spoken out against performing at the upcoming 2022 FIFA World Cup in Qatar, amid the ongoing controversy surrounding the country’s human rights record.

Qatar’s treatment of migrant workers and criminalisation of same-sex relationships has come under increased scrutiny in the run-up to the football tournament, which begins this weekend.

And with a growing number of artists confirmed to be performing in the country during the World Cup, Lipa took to Instagram to deny reports she had signed up to play the opening ceremony.

“There is currently a lot of speculation that I will be performing at the opening ceremony of the World Cup in Qatar,” she said. “I will not be performing and nor have I ever been involved in any negotiation to perform.

“I will be cheering England on from afar and I look forward to visiting Qatar when it has fulfilled all the human rights pledges it made when it won the right to host the World Cup.”

Stewart, meanwhile, revealed he turned down more than $1 million (€968,000) to perform in Qatar last year.

“I was actually offered a lot of money, over $1m, to play there 15 months ago,” Stewart told The Sunday Times. “I turned it down. It’s not right to go.”

It was confirmed last week that BTS member Jungkook will perform at the opening ceremony, taking place next Sunday (20 November) at the Al Bayt stadium, and contribute to the tournament’s official soundtrack. Diplo, Calvin Harris and Sean Paul will also be performing at the Fifa Fan Festival, which will run over the 29 days of the international football showpiece.

“I look forward to visiting Qatar when it has fulfilled all the human rights pledges it made”

Meanwhile, David Guetta, Fatboy Slim, Steve Aoki, Afrojack, Hardwell, Rae Sremmurd, Tinie, Jorja Smith and Tyga are among the international stars due to perform at MDLBeast’s Aravia concert series on the purpose-built Al Rihla stage in Doha.

LGBTIQ+ people and women continue to face discrimination in Qatar, where homosexuality is illegal and can be punished by fines, prison sentences of up to seven years and even the possibility of the death penalty.

There are also significant concerns over rights for migrant workers, with a 2021 Guardian report finding that more than 6,000 migrant workers have died in Qatar since it won the right to host the World Cup 10 years ago.

Meanwhile, women are subject to a system where they remained tied to their male guardian – usually their father, brother, grandfather or uncle – or for married women, to their husband.

According to Amnesty International, they need their guardian’s permission for key life decisions to marry, study abroad on government scholarships, work in many government jobs, travel abroad until certain ages, and receive some forms of reproductive healthcare.

In addition, family laws continue to discriminate against women by making it difficult for them to divorce and divorced women remain unable to act as their children’s guardian.

 


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Tour cancellations mount over coronavirus surge

The global surge in Covid-19 cases is continuing to wreak havoc on the international live calendar, with a growing number of early 2022 tours cancelled or postponed.

Rod Stewart’s scheduled nine-date spring run in Australia and New Zealand, originally scheduled for 2020, became the highest-profile casualty to date following the rapid spread of the Omicron variant.

“Live Nation wishes to advise that due to the ongoing surge of Covid in Australia and the reimposition of entertainment venue capacity limits in several states, Sir Rod Stewart’s scheduled March/April tour of Australia and New Zealand has, regrettably, been cancelled,” says a statement.

Stewart says he looks forward to returning to Australia “as soon as the health situation permits”.

Earlier this month, three more Australian music festivals were cancelled or postponed in the space of 24 hours after New South Wales banned singing and dancing at unseated events.

NSW’s Grapevine Gathering fell by the wayside four days before it was due to take place, while touring metal and punk festival Full Tilt postponed its Brisbane edition until the end of April and cancelled its Adelaide concert set for 29 January.

Indoor dance floors at hospitality and entertainment venues in Victoria have also been temporarily closed in a bid to combat the coronavirus spike.

“It feels like a particularly volatile time to go ahead with such a large tour”

UK band Blossoms postponed European tour dates planned for January and February in Germany, France, Belgium and the Netherlands, while Wolf Alice opted to reschedule their January UK shows.

“As the Covid pandemic seems to be getting worse and with an overwhelming number of daily cases, it feels like a particularly volatile time to go ahead with such a large tour,” the latter said in a statement. “People’s safety and access to our concerts is of the utmost importance to us and we feel that is something we can’t ensure at these large indoor shows.”

Tightened measures were blamed for the postponement of Little Simz’ European tour, which was due to have visited Norway, Sweden, Denmark, Germany, the Netherlands, Belgium, Italy, France and Luxembourg before finishing in Austria on 1 February, just five days before it was due to start. Rising star Rina Sawayama also pulled her March European tour due to Covid concerns.

Last week, Dead & Company and promoter CID Presents cancelled their Playing in the Sand destination festival in Mexico less than 24 hours before it was due to take place. The annual event had been set for Riviera Cancun over two weekends from 7-10 and 13-16 January, but has been axed due to a spike in coronavirus cases. Frontman John Mayer had earlier pulled out of the festival after testing positive.

In the US, The Strokes have rescheduled their Barclays Center show – initially set for New Year’s Eve 2021 before Omicron intervened – for 6 April, and Billy Joel has switched his 14 January Madison Square Garden concert to 24 August. The 2022 Grammy Awards, scheduled for 31 January at Los Angeles’ Crypto.com Arena, have also been postponed indefinitely.

Meanwhile, the Netherlands’ live sector’s hopes for a swift reopening appear to have been dashed according to media reports, which suggest cultural venues are expected to remain closed “for the time being”.

 


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Lionel Richie, Rod Stewart to play Saudi concert series

Lionel Richie, Rod Stewart and Enrique Iglesias are among acts to perform at Winter at Tantora Festival, an eleven-week celebration of culture in Al Ula, Saudi Arabia.

The concerts are taking place as part of Ula season, one of eleven region-specific cultural event series forming part of Saudi Arabia’s new Saudi Seasons initiative. Ula season will run from December 19 to March 7, with performances from Egyptian musician Omar Khairat and Greek pianist Yanni also scheduled.

The live music events will take place every weekend throughout the season at the new 500-capacity, 5,000-square metre Maraya concert hall. Arabic for ‘mirror’, Maraya was completed in January 2019 in the old town of Al Ula. The festival is expected to attract around 40,000 visitors.

Lionel Richie, Rod Stewart and Enrique Iglesias are among acts to perform at Winter at Tantora Festival

Luanched last year, Winter at Tantora 2018/2019 ran from 20 December to 9 February, with performances from Italian singer Andrea Bocelli and French violinist Renaud Capuçon.

The festival is one in a series of major live entertainment events cropping up in Saudi Arabia, including Roqu Media-promoted Jeddah World Fest and an upcoming show by K-pop sensations BTS, which will open Riyadh season on 11 October at the 70,000-capacity King Fahd stadium.

Tickets for the 2019/2020 Winter at Tantora shows will become available early October. The full line-up of artists is yet to be confirmed. More information on tickets and concert dates can be found here.

 


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Giddings: Rod’s got a train set—I’ve got a festival

John Giddings has said he has no plans to step down from Isle of Wight Festival, as he celebrates a “bumper year” for the long-running UK event.

Giddings – speaking to IQ in a brief moment of downtime amid a five-night run for Phil Collins at Lanxess Arena (18,000-cap.) in Cologne – says his day job with Solo Agency, whose other upcoming shows include Iggy Pop, Little Mix and U2, means the festival remains a “hobby” rather than a moneyspinner: “Every penny I’ve made from the festival I’ve invested back into it,” he explains. “Rod Stewart’s got a train set – I’ve got a festival!

“How many other people can say they can pay artists far too much money to come and play on the Isle of Wight and invite all their mates…?”

If social media is anything to go by, Giddings’s friends weren’t the only people who had a good time at the 16th festival, held over four days last week (8–11 June).

Although he “never gives out” attendance figures, Giddings (pictured) says the 2017 event had a “very good atmosphere” and points IQ towards social media – on which he keeps a keen eye throughout the weekend – for a sample of attendee feedback. (A quick look on the festival’s Facebook page sees visitors saying they had an “awesome weekend” at a “fantastic” event – and lots of praise for the surprisingly clean loos.)

“It’s good to have a visible promoter – it gives the festival an identity”

“You need to read social media,” continues Giddings. “It’s the first thing people will turn to if they have any complaints – so if they’re congratulating you, you know you’ve done well.”

Giddings’s personal highlights of the festival include Friday-night co-headliners Run-DMC and David Guetta (“five out of five”), Arcade Fire, who made their Isle of Wight debut on Saturday after “a number of years’” worth of approaches, and Rod Stewart, who closed the festival on Sunday night.

He also praises the new talent on display, including The Amazons, The Sherlocks, Bang Bang Romeo and Judas, all of whom got “great reactions” from the crowd.

As with Download, held concurrently in Leicestershire, there was a beefed up police presence at the festival, with armed officers from Hampshire Constabulary deployed throughout the festival site. Giddings says the police “behaved so well”, both in making attendees feel safe and getting into the festival spirit (a selection #policeselfies were posted on the @FestivalCop twitter account).

Isle of Wight Festival 2017’s policing commander, Hampshire’s Supt Simon Dodds, says the support his officers received from festivalgoers was “overwhelming”. “The fact that the policing family and the public were able to communicate so well has made the experience all the more safe, reassuring and enjoyable for all,” he explains.

Giddings resurrected the long-dormant Isle of Wight Festival brand in 2002 after a 32-year hiatus – “I’m lucky because I’ve got an iconic name from the 1970s, so it’s on everyone’s bucket list,” he jokes – and agreed to sell a majority stake in the festival to Live Nation earlier this year.

“You need to read social media … If people are congratulating you, you know you’ve done well”

While that deal is now under investigation by the Consumer and Markets Authority, Giddings has no regrets about joining forces once more with the world’s biggest promoter, using the metaphor of a train leaving the station: “it was either get on board [with Live Nation] or be left on the platform.”

Along with Download’s Andy Copping, Bestival’s Rob da Bank and the Eavises at Glastonbury, Giddings is one of the few UK festival promoters well known to (and easily contactable by) the general public – a status he embraces. “It’s good to have a visible promoter,” he explains. “It gives the festival an identity.”

Returning the theme of social media, Giddings explains that he welcomes criticism from festivalgoers, saying feedback from attendees is key to continually improving the event. “I don’t think I’m perfect,” he says. “I appreciate constructive criticism, because I want to make it better for everyone.”

With many festival bosses already having a rough idea of what they want their 2018 line-ups to look like, Giddings says he hasn’t had time to even “start thinking about next year yet”. Does this mean he’s looking to step down any time soon, IQ wonders?

Not so, explains Giddings, who says he has “no idea” when he might hand over the reins. “Nobody would do this job for the money,” he concludes. “We do it because we enjoy it. So I’ll stop doing it when it stops becoming enjoyable…”

 


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Robbie, Gorillaz fans scammed by fake ticket site

A fraudulent website which sold non-existent tickets to a number of popular events, including Goldenvoice’s Demon Dayz Festival in Margate and dates by Robbie Williams and Rod Stewart, has been shut down.

Victims who handed money over to Goticketsuk.com were told as the shows approached that tickets could not be sent, with calls and emails requesting a refund left unanswered.

The National Fraud Intelligence Bureau (NFIB) warned last March that ticket fraud rose in the UK by 55% in 2015, and a year later more than 1,500 people attempted to buy tickets from Surfed Arts, a fake secondary ticketing site set up by the City of London police.

According to NFIB, the site told buyers “they will receive physical tickets along with further correspondence nearer to the event date; however, as the concert or event date has drawn closer and victims have attempted to contact Goticketsuk.com for an update, a response has been received suggesting a number of reasons why tickets cannot be sent.

Ticket fraud rose 55% in the UK in 2015

“These include an overbooking of tickets at the venue, a delay receiving the tickets from a supplier or that the tickets have simply had to be cancelled.

“When victims have responded to the email or attempted to seek further information via Goticketsuk.com’s social media platforms, there has been no further contact. Some reports have also indicated that victims have been promised a refund, though we are currently unaware of any refunds being awarded.”

NFIB says affected events include Demon Dayz and a Robbie Williams (pictured) show, while the Shropshire Star quotes another Goticketsuk.com customer who planned to see Rod Stewart at Shrewsbury Town FC last week.

 


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