The New Bosses 2019 – the biggest-ever edition of IQ‘s yearly roundup of future live industry leaders, as voted for by their peers – was published in IQ 85 last month revealing the twelve promising agents, promoters, bookers and execs that make up this year’s list.

To get to know this year’s cream of the crop a little better, IQ conducted interviews with each one of 2019’s New Bosses, to discover their greatest inspirations and proudest achievements, pinpoint the reasons for their success and obtain advice for those hoping to be a future New Boss. Snippets of the interviews can be found in the latest IQ Magazine, with all interviews being reproduced in full online and on IQ Index over the coming weeks.

The next New Boss is Natalia Zabkar, a booker at Live Nation Belgium. Hailing from the Flemish city of Genk, Zabkar studied music management at PXL-Music in Hasselt and started her live music career as an assistant promoter at HeartBreakTunes.

She joined Live Nation Belgium as an assistant booker in 2015, and was promoted to booker the following year. She is also a promoter rep/artist liaison for Live Nation festivals Rock Werchter, TW Classic and Werchter Boutique. (Read the previous interview with Move Concerts’ Melanie Eselevsky here.)

What are you busy with right now?
The usual mix – evaluating Rock Werchter 2019, going through paperwork for the remaining festivals of this summer and upcoming shows, and hounding promoters for 2020 slots and offers.

Did you always want to work in the music business?
Actually no, I’d always seen myself going into law or journalism. I was already into music journalism, writing reviews for a few online publications, when I came across an ad for a new music business school that would start the next year. I didn’t think twice about it. Although I never finished my degree, I met many interesting people, which gave me a start into my career.

What are some of the highlights of your career so far?
Rock Werchter was the very first festival I ever went to when I was 15 years old, it still blows my mind to think I now have a part in it.

How has your role changed since you started out?
What was probably a key decision for me was bartending at a local venue called Muziekodroom (600-cap.). There I met my first actual employer in the industry, who hired me as assistant promoter. I did everything from PR to accounting and advancing for over 150 shows per year in the Belgian hardcore and metal scene. A chance encounter got me to Live Nation where I started out as an assistant booker, quickly growing into booking shows myself and then being thrown into the Rock Werchter family. I’m now constantly switching between those three roles, so far so good.

“Never be intimidated by a person, situation or, even, artist – no one is above or beneath you, we’re all working towards the same goal”

What’s the biggest lesson you’ve learnt while at Live Nation?
To never be intimidated by a person, situation or, even, artist. No one is above or beneath you, we’re all working towards the same goal.

What, if anything, would you change about how the live industry is run today?
Firstly, there’s no room for ego – it’s not about you. Secondly, include more women! I’ve seen a lot of improvement on this over the years but I feel like the industry is still very much run by our male friends.

What do you do for fun?
Go to shows, of course! I try to travel as often as I can and I love eating my way through cities with my friends.

Do you have an industry mentor?
I’ve always been lucky to be surrounded by talented and experienced people who are patient with me and eager to teach.

What advice would you give to anyone who wants to get into, or is new to, the business?
Always lead with kindness and confidence. Don’t let any opportunity pass you by and don’t be afraid to be impulsive.

Where do you see yourself in ten years’ time?
I don’t plan or think ahead much. I go wherever opportunity takes me. I’m happy where I’m at now, so who knows.

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As previously reported, summer 2019 is proving to be something of a mixed bag for the European festival sector, with reports of a general slowdown contrasting with a number of high-profile sell-outs and successes. Nowhere, however, is this more true than in Belgium – where in the last weekend alone, a new event, Vestiville, collapsed spectacularly, while one of Europe’s largest rock/pop festivals, Rock Werchter, celebrated critical and commercial success for its 2019 edition.

While the organisers of the former are questioned by Belgian police, Rock Werchter’s founder and promoter, Live Nation Belgium CEO Herman Schueremans, is in buoyant mood after welcoming 160,000 people to the village of Werchter, near his hometown of Leuven, for the 45th Rock Werchter (Thursday 27–Sunday 30 June).

Commenting on ticket sales for Werchter 2019, Schueremans tells IQ: “The festival was virtually sold out. We sold 59,500 four-day passes, and 28,500 one-day tickets for each of the festival days, with only a few one-day tickets for Thursday and Sunday unsold.

“There was a move to more day tickets, but it was the same gross and a top result compared to a lot of festivals in Europe and the USA. I’m very happy with that.”

Here, Schueremans shares the key moments of Rock Werchter 2019 – and weighs in on the Vestiville debacle, as well the health of the Belgian festival market…

Thank you for the music
Schueremans says all Werchter’s headliners, Pink, the Cure, Tool, Florence and the Machine, Mumford and Sons and Muse, put in “great performances”, with sets by Brockhampton, Kylie Minogue, Robyn, Richard Ashcroft and more also receiving five-star reviews. “Greta Van Fleet, Janelle Monáe, Lizzo, Rosalía, Masego and many others also delivered,” he comments. “We have helped build many artists’ careers via their performances at Rock Werchter – that’s our mission in live.”

Feeling the heat
With temperatures soaring as high as 33°C (92°F) on Saturday, organisers rolled out a heatwave plan to keep festivalgoers safe in the sun. In addition to handing out free drinking water, there were also a number of ‘refreshment points’ and cooling sprinkler systems placed around the festival park for a quick freshen up. Meanwhile, teams of distributors handed out free sun cream, and air conditioning units cooled the Barn and Klub C tents.

“We have helped build many careers via Rock Werchter – that’s our mission in live”

On your bike
According to Schueremans, some 15,000 local festivalgoers arrived by bike, taking full advantage of the festival’s plentiful bicycle parking. Many more came from further afield, with visitors from no less than 109 countries.

Unwanted guests
Less welcome than the paying guests was an influx of oak processionary caterpillars, which can cause skin irritation and itching. However, their nests were dealt with “quickly and effectively” by the on-site fire brigade, says Schueremans.

Baby, you’re a firework
Rock Werchter came to an end with festival’s traditional firework display, which lit up the sky after headliners Muse closed the event on Sunday night. However, for 2019 organisers invested in close-proximity fireworks, which offer the same bang for buck but are “far less noisy, with a reduced impact on the community,” says Schueremans. “So no scared animals…”

“We are passionate about festivals and want to do better every year”

Always start small
Schueremans suggests Vestiville – an “imported festival from Holland” – failed because it tried to run before it could walk. “It was a non-event, without roots, and it proves again that it is much wiser to start a festival small and let it grow every year,” he says. “It is like a tree: plant it in good soil, water it well, take care of it and it will grow every year. Miracles based on marketing and myths don’t exist…”

“Part of our DNA”
“The Belgian festival market is still healthy,” Schueremans reports, “but we all work closely together to diversify the festivals and to take care of this important part of cultural heritage over here. They are part of our DNA.”

“We are passionate about festivals and want to do better every year, to serve the audience even better,” concludes Schueremans, who says the Werchter team are already making plans for 2020.

As to the secret to the festival’s success, Schueremans puts it down to a winning combination of strong programming with a focus on festivalgoers’ experience.

“We present a quality, eclectic bill with a mixture of top headliners, midsize acts and new artists,” he explains. “We take care of our audience and treat them well. They get value for money on all levels, and they appreciate it and keep coming.”

Rock Werchter returns from 2 to 5 July 2020.

Watch the Rock Werchter 2019 aftermovie here:

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