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P&J Live head discusses first full year of trading

When Aberdeen’s brand new £333 million P&J Live arena opened in September 2019, no one could have predicted it closing just seven months later.

The ASM Global-operated venue, which replaced the former 8,500-capacity Aberdeen Exhibition and Conference Centre (AECC), opened in the northeast of Scotland with much fanfare.

At 15,000-capacity, the purpose-built venue became the biggest indoor arena in Scotland, boasting the largest standing floor in the UK.

In addition to the arena, the 480-square-metre site comprises conference spaces, exhibition halls, restaurants and two on-site hotels, and is located minutes from the international airport.

With the stage set, P&J Live got off to a roaring trade, hosting concerts from the likes of Alice Cooper, Lewis Capaldi, Stereophonics and the Script. But when the Covid-19 pandemic hit in March 2020, the venue closed its doors and became a vaccination centre.

Four years later, the arena has only just completed its first full year of trading. P&J Live’s head of entertainment, exhibitions & marketing Louise Stewart tells IQ how her team got the business off the ground again.

 


IQ: Last month you hosted two of Elton John’s Farewell Yellow Brick Road shows. How did they go?
LS: It was such a buzz. The city is still talking about it, which is amazing. In a small city like Aberdeen, something like that dominates so much and there’s a spotlight on the venue. Around 55% of the audience wasn’t from the city – the highest we’ve had – and given that both concerts were midweek, that was great. There were people from Inverness, Perth, Dundee, loads of European countries and even America. The feedback was that it was so easy to access, with the airport around the corner and hotels on site. It was our largest seated music act, with 10,000 at each of his two sold-out shows. It was a little compliment that Elton ended up staying for the two nights [in between his Aberdeen shows] as a pose to going home.

“The perception is that we’re off the beaten track but it is a good place to start a tour as we’ve got the availability”

With the opening of the arena, has Aberdeen become a more attractive tour stop for international artists?
Definitely. We would never have been able to get Elton indoors. We had him outdoors at the AECC with 14,000 people because we had land so we were lucky to be able to do that. We could do 8,500 standing at the old place and we can do 15,000 here so that’s a game changer. To be able to do shows like Michael Buble, BBC Sports Personality of the Year, and to break records with Gerry Cinnamon and Lewis Capaldi is amazing. Another difference is the level of experience we can provide for top artists. The old venue was a bit of a shed – I don’t mind a shed, I love a black box-type venue – but this is just a completely different level and once our clients have been here, they grab it with both hands.

Given that P&J Live is now the largest indoor arena in Scotland, could Aberdeen become a higher priority for agents?
I wish it had that effect but I’ve got to be a realist: Glasgow will always be the must-play city, with how well-established it is and also the content that comes out of there. And that’s great for Scotland – we can’t take anything away from that. It also helps us because we do pick up stuff. The perception is that we’re off the beaten track but it is a good place to start a tour as we’ve got the availability and we could pass down to Glasgow, whereas Glasgow would have to be very conscious of what they were doing in terms of rehearsals and production days. So that’s how we try to pitch it. Various agents have said how brilliant the venue is and production teams are so complimentary because the venue is purpose-built so it’s easy to get around and load in and it’s safe which goes a long way.

“I think the perception has always been that venues make all this money but margins are tight”

How was P&J Live’s first full year of trading?
This year is a tough year for us, compared to last year, with energy costs and price hikes. People are definitely more cautious. Aberdeen’s a small market and it’s a big venue, so for us, it’s about trying to be flexible and creative with our content. We have 280 events this year – 50 are entertainment – but we have a mix of business that keeps us going and makes us a profitable business. In terms of energy, costs have probably doubled and not yet stabilised. It’s great that we’re part of ASM Global which can help us and we can benchmark against other venues and other cities. I think the perception has always been that venues make all this money but margins are tight. Also, stadium shows, outdoor stuff and festivals do affect business but hopefully, we’ve got a place in the market somewhere and we can keep pushing away.

How are you diversifying content to keep business going?
In Hall C, for example, we’re doing a lot more smaller shows which have gone down really well. We’re about to announce a standing show with DF Concerts, which we’re really pleased about. The city doesn’t have a 2,000 cap. standing venue so we’re hoping to fill that space. Also, our conference, exhibition and banqueting businesses do really well. And we’ve done a lot with our premium and moved into more ad hoc inventory which is working really well. We’re really fortunate that our premium is popular. We’re always thinking about what other opportunities that we can find.

“The business has changed a lot from what we can see; there’s a lot more short-lead stuff”

ASM Global recently pledged its support to grassroots venues in the UK via Music Venue Trust. How is P&J Live embracing this?
Promoters work so hard on the early part of artists’ careers and some of those acts might reach us one day. I don’t want to muscle in on the stuff that the Lemon Tree or the Music Hall do because that’s their business and without those venues, artists won’t get to the arena level. It’s about that journey. It’s easy to think “Oh, I need to get this, I need to fill that space” but what does that mean to your business in the future? I think that’s really important to look at. In a small city, there’s not a huge number of venues and clubs so it’s about keeping the scene going especially for the big student population. If people can be in the world of live entertainment from a young age and carry that on, it benefits us in the end. So it’s definitely something that we’re passionate about.

Looking to 2024, how is the diary shaping up and how do you see business developing?
Next year the diary is really strong, a lot of pencils in there and a lot of good content. The business has changed a lot from what we can see; there’s a lot more short-lead stuff. We literally announced Jack Whitehall two weeks ago and it’s in October. That [trend] has done a bit of a full circle because it was like that years ago but then we were booking things 18 months in advance. Although, we’ve actually got pencils for entertainment in the diary into 2027 which is unusual but I think there are definitely more short leads because the world we live in is very on-demand now. It’s about whether someone wants to buy a ticket now for 18 months time or if they want to buy a ticket now, for next month or the next six months.

 


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Rob Wicks named MD of Aberdeen’s P&J Live

ASM Global has announced the appointment of Rob Wicks as managing director of P&J Live in Aberdeen.

Wicks, who will join the venue in June, brings 25 years of experience in the sports and events industry, working with rights holders, brands, host venues, governing bodies, promoters and agencies.

He is currently commercial director at Aberdeen Football Club, where he has been responsible for all football club revenue streams, including partnerships and sponsorships, hospitality, ticketing, retail, memberships, marketing, communications, events and new stadium planning.

“On behalf of everyone at ASM Global, I’d like to warmly welcome Rob to the team,” says Marie Lindqvist, SVP operations Europe at ASM Global. “Rob brings with him decades of experience as a widely-respected, innovative and results-driven leader in the events and sports industries. Having seen great success working with renowned brands, events and organisations in Scotland and beyond, Rob will undoubtedly be a tremendous driving force in his new role as P&J Live, a truly versatile and award-winning venue, looks to the future.”

Wicks, who hails from South Africa and has worked in Europe for the past two decades, has delivered projects and events in 25 countries.

“ASM Global is on a clear growth trajectory and P&J Live is a vitally important part of its European venue portfolio”

“ASM Global is on a clear growth trajectory and P&J Live is a vitally important part of its European venue portfolio, so this a very exciting time to be coming on board,” he says. “I see this as a terrific opportunity to play a leading role in Scotland’s new state-of-the-art event complex achieving its full potential. I already know some of the passionate and talented team who operate the venue and having spent the past five years in Aberdeen, I am able to bring a strong network and range of local experience to the role.

“I am really looking forward to working with the team to build upon the great work they have done to date and enhancing the reputation that the venue has established. A great example of this is the Lewis Capaldi concert in January that delivered Scotland’s highest-ever selling indoor show. This sort of success has definitely put P&J Live on the map and instilled further confidence that the venue – and the region – can deliver.”

Opening in 2019, P&J Live is the largest event complex in the North of Scotland, and has upcoming shows with the likes of Michael Bublé, Elton Joh and Pet Shop Boys.

“Some of the key priorities that I see in the short to medium term are to enhance our key stakeholder relationships, better understand our customer base, look at ways to integrate innovative new technology to enhance the customer journey and ensuring there is an outstanding pipeline of world-class conferences and events to look forward to,” adds Wicks.

 


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Lewis Capaldi breaks Scottish concert record

Lewis Capaldi has broken the record for Scotland’s highest-selling indoor show.

The 26-year-old Scottish singer-songwriter sold more than 15,000 tickets for his DF Concerts-promoted show at P&J Live in Aberdeen on Monday (23 January), smashing the previous record set by Gerry Cinnamon at the venue in November 2019.

Capaldi, who is represented by Alex Hardee and Ryan Penty of Wasserman Music, was in Aberdeen as part of his 2023 European arena tour.

“Monday’s show was absolutely phenomenal,” says Louise Stewart, interim MD at P&J Live. “The perfect blend of humour and pure talent, Lewis entertained the record-breaking crowd with new music, some classic hits and gave us a few laughs along the way. This is a fantastic accolade for P&J Live and is exactly what the venue was built for.

“We would like to thank DF Concerts & Events for bringing Lewis up the North East of Scotland and to his fans for all their continued support – we couldn’t do it without you. We look forward to continuing to bring a variety of world-class acts to the region.”

“Nearly 15,000 fans from Scotland’s North East standing on the floor has to be seen to be believed”

Operated by ASM Global, the £333 million P&J Live opened in August 2019, replacing the former Aberdeen Exhibition and Conference Centre (AECC). It has upcoming concerts with the likes of Michael Bublé, Elton John and Pet Shop Boys.

“P&J Live was the perfect venue for Lewis’ full-hearted songs and incredible production on his hugely successful arena tour,” adds ASM programming director James Harrison. “Nearly 15,000 fans from Scotland’s North East standing on the floor has to be seen to be believed, a unique sight in UK venues, an incredible atmosphere and a night to remember for everyone that was there.”

 


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Aberdeen’s P&J Live named Venue of the Year

Scotland’s newest live events venue, Aberdeen’s P&J Live, has picked up a Venue of the Year award.

The 15,000-cap Scottish arena, which is operated by ASM Global, came out on top in the Venue of the Year – More Than 20,000sqm category at the AEO Awards, fending off competition from ADNEC – Abu Dhabi National Exhibitions Centre, Excel London, RAI Amsterdam, SEC – Scottish Events Campus, The NEC in Birmingham and The O2 in London.

The event, which is run by the Association of Event Organisers, took place on 24 June at Grosvenor House, Park Lane, London and was hosted by Scottish comedian Kevin Bridges.

“The team very much believes in making small things matter to enable big things to happen”

“We are absolutely thrilled to have picked up this award, especially being such a new venue operationally, while other venues have been open for decades,” says P&J Live MD Nick Waight. “We are lucky to offer a state-of-the-art venue, but the real event delivery is down to the dedicated team of experts in-house who help make the event a reality, and the support of our operating company, ASM Global.

“P&J Live’s team are extremely people-focused, placing great importance on an excellent client customer journey every time. Event organisers and promoters enjoy a seamless experience from sales pitch to event planning and delivery, as well as post-event. The team very much believes in making small things matter to enable big things to happen.”

The £333 million purpose-built venue opened in August 2019, replacing the former Aberdeen Exhibition and Conference Centre (AECC), and has hosted the likes of Rod Stewart, Liam Gallagher, Alice Cooper, Gerry Cinnamon and Michael Bublé. Upcoming concerts include Elton John, George Ezra, Westlife and Justin Bieber.

 


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