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Event Operations Manager

  • Full Time
  • London, UK
  • Posted 4 weeks ago
  • Competitive
  • Closes December 3, 2023
  • Applications have closed.

OVO Arena Wembley

We are ASM Global, and we host breath-taking live events at our venues around the globe.

Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres have welcomed some of the World’s most exciting Music Artists and Sporting Events.  Our vision is to connect the world through inspiration, innovation and imagination in order to realize the potential of the spaces and places that bring people together.

Our UK venues are some of the most exciting spaces in live music and entertainment. All with a rich history, having played a part in shaping the culture in the local areas for many years. These are;

  • P&J Live Aberdeen
  • The Playhouse, Whitley Bay
  • Utilita Arena, Newcastle
  • First Direct Arena, Leeds
  • York Barbican
  • Bonus Arena, Hull
  • AO Arena, Manchester
  • The Bridgewater Hall, Manchester
  • Ovo Arena, Wembley
  • Olympia London


OVO Arena Wembley is one of London’s biggest and most iconic venues playing host to some of the best events each year, from sport to music concerts, conferences and award shows and we’re on the lookout for a skilled and confident event organiser to cover the role of Event Operations Manager.

The Event Operations Manager is a key role within the venue, you will be responsible for planning and delivering events and be the main link between the venue, event promoters, production personnel and organisers to meet the needs of our clients and customers.

As one of the main event planners for the venue you will ensure that from confirmation through to event end, events are planned effectively and run successfully. You will also be responsible for liaising with all internal departments including ticketing, technical, Security/ front of house to establish, plan and deliver events as per the events calendar.

Role responsibilities involve fulfilling safety responsibilities along with maximising profitability of events through cost control and additional revenue opportunities. You will liaise with clients, contractors, sponsors, and statutory agencies to ensure that necessary services and staffing are planned and provided to fulfil our contractual and safety commitments, all whilst providing a high level of client and customer service.

You will be the key decision-maker and person in charge of the venue during the event so the ability to work under pressure is essential. You will understand and be able to execute our venue emergency procedures and security operating plans if required.

You will be required to write event plans, event risk assessments and security risk assessments so an important focus on health and safety is a must.

You will ideally have at least 3 years of event management/operations experience in a similar role at a music/entertainment/conference or leisure venue with previous experience of planning and operational running of events and a good understanding of front of house management, managing crowds and production are required.

The desired candidate will be organised with strong communication skills. IOSH Managing safety cert is required. Successful completion of probation will depend upon completion of a Duty Manager framework of learning. The role requires weekend and evening work.

This role suits someone who is looking to get involved in all aspects of event planning and delivery at such an iconic venue and would suit someone who thrives in working in a past paced environment and is a team player who will work to deliver a large calendar of exciting events.