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Operations Manager

  • Full Time
  • Los Angeles, USA
  • Posted 1 month ago
  • TBC
  • Closes August 9, 2019
  • Applications have closed.
As Operations Manager for LA, you will be coordinating the new DICE city launches, as well as the successful delivery and execution of partnerships with venues, promoters, artists and brands.
RESPONSIBILITIES

  • Monitor your launch city’s metrics and develop actionable insights to improve efficiency and performance, while driving business growth in-line with targets and market opportunity.
  • Collaborate with the Product team to prioritise and develop what’s needed for operational excellence.
  • Make smart decisions based on data and facts, and be resourceful about procuring the right data points from our internal systems and partners.
  • Organise, give direction and follow up business and planning processes and projects.
  • Using data, determine the resources and team headcount required to deliver an effective roll-out of DICE’s market offering.
  • Hustle and problem solve when unexpected issues inevitably arise as we pioneer a rapidly growing, brand-new industry.
  • Work cross-functionally with Fan Support, Account Management, Partner Services, Event Services and Legal to ensure new market operational efficiency.

REQUIREMENTS

  • Strong experience in the music and/or live events industry
  • Data obsessed decision-maker – when faced with problems, you embrace the data-driven approach, using the right numbers and metrics to back decisions
  • Strong organisational skills and superb capabilities with managing multiple high priority projects simultaneously and successfully
  • Excellent communication skills to collaborate and discuss with colleagues across DICE and partners
  • A passion for building valued relationships both internally and with partners
  • A natural leader who has a proven track record of growing teams, leading initiatives within your organisation, and constantly looking to teach and learn from others
  • You are resilient and see failure as a learning opportunity, not to be dwelt on

BENEFITS

You’ll be working in a fast paced, new team with smart, passionate, interesting people who have amazing ideas that often become reality. We’re on a mission and you’ll be an integral part of the team to make a BIG impact. We’re well funded and have global ambitions – lets be honest, you’ll love working here.

+ Free Breakfast

+ LA office

+ Healthcare

+ Chance to come to our London office and meet the rest of our 90+ employees!