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Junior Policy Officer / Industry Liaison

  • Full Time or Part Time
  • London, UK / Remote
  • Posted 4 weeks ago
  • £30K - £35K Pro Rata
  • Closes November 24, 2023
  • Applications have closed.

FEAT_org FEAT (Face-value European Alliance for Ticketing)

Do you have proven experience in public affairs or campaigning?

Do you have a passion for making live music fairer for fans?

FEAT is a non-profit organisation formed to fight ticket touting and protect live music fans across Europe. We represent live events professionals who promote some of the biggest names in music. Since launching in 2019, we’ve helped to secure key provisions in EU law to regulate ticket resale platforms, published comprehensive guides for the live sector on best ticketing practice and, in 2023, unveiled a campaign aiming to educate and empower fans to avoid being ripped off. FEAT is operated by music business communications consultancy Name PR.

We are looking to hire a Junior Policy Officer, who will also take on an industry liaison role. Preferably based in London, you will progress our work campaigning for regulation and enforcement and developing industry best practice. The role is part-time, with occasional overtime required around conferences and events.



  • Taking a lead on policy work, from writing position papers and open letters to launching public campaigns and guides
  • Developing a good understanding EU regulation and keeping on top of regulatory changes and legal cases
    Building relationships with EU policymakers and stakeholders
  • Liaising with FEAT members and partner associations, including leading music promoters, agents and managers
  • National and international travel to conferences and meetings across the EU, approximately every 2-3 months
  • Administrative tasks, including updating and maintaining FEAT’s documentation


Essential Requirements

  • Proven experience in a policy/legal or live music industry role
  • Knowledge of how the live music business works
  • Great communicator, ability to form relationships with policymakers and other stakeholders
  • Brilliant organisational skills – you’ll need to manage a full-on workload
  • Exceptional writing skills
  • Excellent research skills
  • Ability to work as part of a team, using initiative to drive projects forward
  • Ability to work under pressure to meet deadlines



  • Knowledge of EU political systems
  • IT skills including familiarity with Mailchimp, WordPress and Canva


What you’ll get in return:

  • Career progression in a friendly, supportive team
  • Opportunities to attend industry events and conferences abroad, including AGM in Barcelona
  • Flexitime and hybrid working
  • Team socials
  • Generous personal wellness budget, covering gym membership and more
  • Bike2Work scheme


How to apply

Please submit a CV and cover letter no later than 9am on Wednesday 22nd November.

Please include relevant experience in your cover letter. It would also be really helpful if you could let us know where you first saw this advert. We will be interviewing on a rolling basis so please don’t delay sending in your application.

If you would like an informal discussion about the role, please contact Callum at [email protected].

Salary: £30-£35,000 pro rata for 3 days a week with scope to increase to full-time.