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Event Operations Manager

  • Full Time
  • Riyadh, Saudi Arabia
  • Posted 5 years ago
  • TBC
  • Closes October 17, 2020
  • Applications have closed.

DGDA_SA Diriyah Gate Development Authority

The jobholder is responsible for leading all event operations and deliver successful, professionally executed events, to industry best practices setting new standards in the Kingdom.

 

Responsibilities

Organisation

  • Follow all relevant policies, processes and standard operating procedures so that work is
    carried out in a controlled and consistent manner

Operational

  • Ensure the effective planning of operational requirements for events as per the approved events calendar
  • Deliver successful, well executed events on time and within budget, ensuring all quality standards and service are achieved
  • Deliver on, or produce, detailed technical rider for all event productions and in accordance with show requirements.
  • Responsible for best practice delivery of ALL Event Operations elements including but not limited to;
  • Establish, implement and review a comprehensive event-planning matrix for all events delivered, as it relates to event operations
  • Establish and ensure ongoing adherence, assessment and review of emergency services.
  • Ensure event related Risk Assessment process, documentation and ongoing mitigations
  • Traffic Management Planning & Implementation (including oversight of all parking related responsibilities).
  • FOH staffing, training and deployment.
  • Security staffing, training and deployment
  • All Ticketing related activities including establishing Arena “White Label” ticketing platform and managing external third party ticketing relationships.
  • Oversight of Catering related activity and contract management.
  • A continual focused on a fan-first philosophy throughout all event deliverables and that the customer journey is optimized throughout.
  • Ensure effective health and safety coverage for events by keeping abreast of latest local and
    international practices and work with vendors to manage risks
  • Identify suitable product and service providers to deliver objectives as stipulated in business plan and vision of DGDA and develop, coordinate and oversee service level agreements accordingly
  • Work with Entertainment team in establishing and management an Event Management System and ensure accurate data entry, client invoicing, account management and reporting of Event Management System
  • Work with Entertainment team in establishing and implementing QA requirements for events

People Management

  • Develop and motivate subordinates to ensure transfer of know-how and maintain a positive
    work environment
  • Monitor subordinates’ performance and provide formal and informal feedback and appraisal in order to maximize efficiency

 

Job Requirements

Minimum Qualifications, Experience, and Competencies

  • Educational Qualifications: Bachelor’s Degree in Event Management, or equivalent Experience
  • A minimum of 6 years of relevant experience with at least 3 years in a similar role
  • Knowledge of Event Software Systems

Please include the job title ‘Event Operations Manager’ in the cover letter.