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Head Of Operations

  • Full Time
  • Bristol, UK
  • Posted 3 months ago
  • £35K –£45K (DOE)
  • Closes November 17, 2021
  • Applications have closed.

Kambe Events Ltd


We are looking for an experienced Head of Operations to join our amazing team as a long-term member to play a leading, central and developing role in the planning and delivery of our portfolio of events, including Shambala Festival.


Kambe Events has a 20 year history of producing award-winning ethical and creative events.

Shambala Festival is our flagship show and we have several smaller in-house events.  We also produce events for third parties, provide a variety of consultancy services and have other interests as part of a diverse portfolio of activity.

We are a team of 11 who work alongside a wider family of freelancers and are mostly based at our offices in Bristol. We have a bright future ahead of us with inspirational projects in the pipeline and a drive to embrace modern, inclusive and ethical work practices.

Vision: To shift minds, touch hearts and stir souls

Mission: To cultivate an ecology of radical events, platforms and products which help regenerate the planet and contribute to a better world.


· Integrity –  we are passionately ethical, honest and fair
· Inclusivity – we are a collective that welcomes all fellow human beings to join the fold, providing they behave with respect, love, and kindness
· Imagination – we celebrate silliness, play, diverse ideas, new artists and art forms – because it’s what makes us human


As Kambe’s Head of Operations you will hold overall responsibility for the planning and delivery of all operational aspects of our in-house events, contract events and relevant consultancy contracts.  In 2022, Kambe Events will, primarily, be focussing on Shambala Festival while also developing projects and events for the future.  2022 will be a year of consolidation before embarking on more adventures in 2023 and beyond.

You will be operating at Senior Management level and it is our intention for you to join the company Board as the Director of Operations within 2 years.  You will be the lynchpin of the realisation of our events, taking them from concept, through planning and budgeting to their delivery and debrief.

Across our full event portfolio, you will personally deliver the planning and operational activity (with freelance support where necessary) and will be responsible for the line management of Production and Site team members.  You will oversee site design, mapping and management; licencing and logistics; accreditation and event systems; health and safety requirements as well as medical and welfare services; the implementation of our sustainability initiatives; and managing the effective delivery of our events in their build, live and break phases.

The role requires you to be available to work on site for all of our events. As a guideline, this will be approximately 3-4 weeks of the year in 2022 and up to about 8 weeks of each year in the future.  It will also, of course, include weekends and nights!

We are looking for someone to join the team for the long-term and want you to grow and develop with Kambe Events to be a central part of the company and its future.  We are looking for someone who can help us take Kambe to the next level, so we can realise the potential of our next chapter!

The key responsibilities of the Head of Operations include:

· Production of Event Management Plans (EMP)
· Oversight of event safety, working alongside a H&S Advisor where appropriate
· Licence & permissions applications, liaison with Statutory Consultees and Safety Advisory Group (SAG)
· Oversight of the implementation of event Sustainability Action Plans
· Oversight of Event Production Schedules
· Oversight of event concessions, traders and bars
· Procurement and recruitment of Operational contractors and staff
· Oversight of crew, artist and public accreditation
· Traffic management planning
· Recruitment and oversight of Event Control during event
· On-site overall event management
· Management of the Security teams, Stewards and other onsite staff teams.
· Line management of other key team members as required
· Oversight of site planning, mapping and site management

We are a small team and there will be tasks that fall outside of the above key responsibilities – you need to be flexible and willing to adapt to requirements.


We are looking for an experienced, dynamic and motivated Head of Operations to join our amazing team for the long term to bring their experience and knowledge to help improve our operations and to play a central role in planning and delivery of our portfolio of events and projects.

Kambe Events recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.


· Minimum of 3 years of Senior Festival/Event Operations experience
· Excellent IT literacy including Excel, Word, Dropbox and Google Drive
· Highly organised
· Excellent time management skills, ability to prioritise and to multi-task
· Excellent communication and relationship building skills
· Experience of managing event Health & Safety
· Experience of managing project budgets on target
· Experience of line management and professional personal development plans
· Excellent attention to detail
· Experience of Festival Site Management


· Health & Safety Qualification (such as IOSH)
· Experience of working with Vector Works or similar mapping software
· Experience of working with Eventree event management software
· Experience of working with Asana project management software
· Driving Licence
· First Aid Certificate
· Plant certificates
· Ability to survive for 2 weeks on site without a bacon sandwich


· Collaborative worker
· Flexible and adaptable
· Willingness to work on site for periods of time
· Calm under pressure
· Logical and innovative
· Independent thinker
· Proactive problem solver
· Passion for festivals and the arts
· Interest in environmental and social issues


· Annual leave of 33 days including bank holidays
· Pension Scheme
· Company Profit Bonus Scheme
· A friendly and supportive work environment
· Be part of an innovative and ethical organisation with pioneering sustainable practices
· The opportunity to play a key role in a growing organisation which aims to become majority employee owned
· Annual team retreats and the opportunity to attend various conferences and events
· Training and personal development opportunities
· A flexible working environment
· The opportunity to join the Board of Directors within 2 years
· Incredibly good office playlists


Please submit your CV and a cover letter explaining why you are suitable for this role by 5pm on 19th November 2021 to [email protected]

Applicants will be shortlisted and notified by 24th November.

Interviews will be held on Wed 1st December in Bristol.

Please be available for interview on this day and make this clear in your cover letter along with the earliest date that, should you be successful, you will be able to begin employment.

We are aiming for the right candidate to start in January 2022 but understand this may be dependent on existing commitments and notice periods.

Kambe Events operates under UK Employment Law and we will require evidence of your right to work in the UK at interview stage.


It is the policy of Kambe Events to treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, gender, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

Furthermore, Kambe Events will ensure that no requirement or condition will be imposed without justification that could disadvantage individuals purely on any of the above grounds.

The policy applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

Kambe Events is committed to the implementation of this policy and to a programme of action to ensure that the policy is, and continues to be, fully effective. All staff are required to comply with the policy and to act in accordance with its objectives so as to remove any barriers to equal opportunity.

Any act of discrimination by employees or any failure to comply with the terms of the policy will result in disciplinary action.