Police Scotland issue warning over ticket fraud

Police Scotland are warning the public to be alert to online ticket fraud following hundreds of reports over the past nine months.

Officers say there were 313 reported incidents of fraud across Scotland between January and September involving the online sale of tickets for major events – equating to 6% of all cyber fraud incidents – with 60% relating to Taylor Swift’s Eras Tour in Edinburgh, alongside other concerts such as Oasis and TRNSMT, as well as sporting events.

The majority take place on social media and online marketplace platforms by individuals and groups looking to exploit members of the public for financial gain.

“We’ve noticed a trend in this type of crime reported around major events happening in Scotland,” says Insp Alasdair Penny of cybercrime harm prevention. “The figures represent a significant proportion of cybercrime, but we believe these types of incidents are underreported and the true figure will be much higher.

“Reports relating to the Taylor Swift Eras Tour have made up the majority and we’re aware there are a number of highly anticipated events next year, including the Oasis tour and TRNSMT.”

Swift performed three sold out nights at Edinburgh’s Murrayfield Stadium in June, while Oasis are set to follow suit next August.

“We have publicly raised the threat of cyber criminality and the increase in online offending and have put plans in place to address it,” says Penny. “The chief constable unveiled a new vision for Police Scotland, including a commitment to establish a new cyber command and increase our capabilities to tackle online fraud.

“Our message is: be vigilant. If a price or offer seems too good to be true, it probably is”

“We want to make sure the public is aware of potential fraudulent sales and provide advice around how to spot it. Our message is: be vigilant. If a price or offer seems too good to be true, it probably is.”

According to the figures, women between the ages of 18 and 24 are most at risk from this type of fraud. Police have issued advice on what to look out for when buying tickets.

“Before purchasing, carefully review the ticket details for authenticity,” adds Penny. “Check for accurate event information, including the date, time, and venue. Pay attention to the seating section or assigned seats, which can indicate fraudulent tickets.

“Buy from legitimate sources, check bank details provided and use secure payment methods. Credit cards and reputable online payment platforms offer additional protection against fraudulent transactions. Avoid paying with cash, wire transfers, or unsecured payment methods.

“Please report any fraudulent activity to police. We will fully investigate and we work alongside partners to raise awareness and tackle those involved in such offences.”

UK Swifties were estimated to have lost over £1 million (€1.2m) in a wave of online scams since tickets went on sale for the European leg of The Eras Tour in July 2023, according to previous analysis by Lloyds Bank.

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