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After the initial inquiry praised police, staff and security, a new report identifies several missed opportunities it claims could have prevented the attack
By Jon Chapple on 17 Jun 2021
There were multiple “missed opportunities” to prevent or minimise the impact of the Manchester Arena bombing May 2017, the public investigation into the attack has found.
The Manchester Arena Inquiry, led by chairman Sir John Saunders, today (17 June) published the first of three reports about the terror attack, which killed 22 people at an Ariana Grande concert on 22 May 2017. The report, which looks into security arrangements at the arena on the night of the bombing, concludes that bomber Salman Abedi should have been identified as a threat on the night of the attack.
In his 204-page report, Sir John found a number of security failures that he says would have reduced the impact of the bombing, if not prevented it completely. The “most striking missed opportunity”, the report details, came from a member of the public, who raised concerns to stewards about Abedi’s suspicious behaviour in the run-up to the attack.
Although the stewards, Mohammed Agha and Kyle Lawler, took steps to investigate the man’s concerns, with Lawler stating that he thought “there was something wrong” with Abedi’s behaviour and trying to get through to a superior on the radio, his efforts were ‘inadequate’, says Sir John.
While approach by a steward or BTP officer may have caused Abedi to detonate his device, “it is likely that fewer people would have been killed” than were on 22 May, says Sir John. (Abedi ultimately set off his bomb as fans were leaving the show.)
Other failings identified by the inquiry include the lack of British Transport Police (BTP) officers in the arena’s foyer, for which there was “no satisfactory explanation”; a CCTV blind spot near the arena’s City room that allowed Abedi to hide from security cameras; and inadequate counter-terrorism training given the stewards.
Sir John additionally found that after the Paris attack of November 2017, the arena’s operator, SMG, should have “sought to push the security perimeter out, beyond the City room” to make “hostile reconnaissance” of the arena (now called AO Arena) more difficult for Abedi.
“We are carefully reviewing the findings outlined in volume one of the Manchester Arena Inquiry report”
Among Sir John’s recommendations are passing ‘protect duty’ legislation (sometimes called ‘Martyn’s law’, after one of the victims) for large venues such as arenas which would require them to consider terrorist threats and implement further protective security and preparations.
The public inquiry was set up in September 2020 to examine the circumstances leading up to and surrounding the bombing, and followed an earlier review headed by Lord Kerslake whose findings were published in March 2018. Though part one of Manchester Arena Inquiry says it holds BTP, SMG and security provider Showsec, “principally responsible for the missed opportunities”, the Kerslake report found that SMG and Showsec’s response to the attack went “above and beyond” the call of duty.
In a statement, SMG (now part of ASM Global), says that while security around live shows, and at Manchester Arena particularly, has “changed dramatically” since the 2017 attack, the company will take on board Sir John’s recommendations after having reviewed the full report in detail.
The statement reads: “On 22 May 2017, 22 innocent people tragically lost their lives and many others were injured when a terrorist detonated a bomb. The attack shocked the nation and the devastating impact was felt far beyond the city of Manchester.
“The impact was also felt across the industry and the environment in which we all operated changed dramatically that evening.
“Since the inquiry began, questions have been asked of SMG and others about the security operations in place that evening. Throughout, we’ve been committed to working with the inquiry to help the families of victims and survivors better understand the events of that evening, as well as look at the lessons learnt.
”During the inquiry process, the experts stated that they did not see evidence that the security operation in place at Manchester Arena was out of step with the operations being used at other comparable venues. In fact, the standards that we adopted were in line with published industry guidance at the time. However, this doesn’t give us any comfort. Our guests came to the arena to enjoy a show but were met with a horrific tragedy. For that we are truly sorry.
”All of us at Manchester Arena have learnt a lot since the events of that night and our security measures continue to evolve to reflect the threats we face today. Since the attack, we have further extended the security perimeter, adopted a more intensive approach to checking and searching including the use of walk through metal detectors and installed a new CCTV and access control system.
”All of us at Manchester Arena have learnt a lot since the events of that night”
“However, out of respect for those who tragically lost their lives on 22 May 2017, and those whose lives changed forever, we can never be satisfied that we have done enough. To that end, we will be reviewing the report findings in detail and the recommendations that have been put forward. Any additional actions we should take, we will take as we continuously challenge ourselves to be better.
“Finally, we share the chair’s admiration for those who responded so selflessly and heroically to this atrocity.”
“The chairman, Sir John Saunders, and the inquiry legal team have put an enormous amount of work and effort into this important public inquiry,” reads a statement from Showsec. “Showsec has learnt lessons from the terrible events of 22 May 2017 and, as the chairman has acknowledged, Showsec improvements are already in place.
“Having been provided with the first volume of the report, Showsec will take some time to consider both Sir John’s criticisms and his recommendations before responding as he has requested. As always, the families are at the forefront of our minds.”
Lucy D’Orsi, chief constable of the BTP, comments: “We are carefully reviewing the findings outlined in volume one of the Manchester Arena Inquiry report today.
“I would like to reassure everyone that British Transport Police, as you would expect, has been reviewing procedures, operational planning and training since this dreadful attack took place in 2017. We continue to work closely with our emergency service colleagues, Greater Manchester Police and other experts to strengthen our multi-agency preparedness for major incidents. We are committed to ensuring our staff are supported and prepared to undertake the roles they are required to do.
“We will never forget that 22 people tragically lost their lives following the truly evil actions of the attacker and many received life changing injuries . They continue to be at the forefront of our thoughts as are their loved ones and all those affected by this dreadful attack.”
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