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Greek ticketer threatens legal action against Art BG

Viva is demanding the return of €737k from promoter Art BG, stating the latter “disappeared” after claiming it could not carry out concerts due to financial difficulties

By Anna Grace on 20 Nov 2019

Greek ticketer Viva takes legal action against Art BG

Bryan Adams

Greek ticketing company Viva is pursuing legal action against promoter Art BG for the return of almost €740,000 in ticket sales for events it claims the promoter “did not end up organising”.

According to an extrajudicial statement filed by Viva and obtained by IQ, Art BG sold 13,080 tickets to four concerts through Viva’s platform, collecting a total of €737,659.

On 11 November, ten days before the first scheduled date, the promoter informed Viva that, due to “financial difficulties”, it would be unable to pay for the cost of the shows.

The ticketing company states that the promoter then “literally disappeared” and has not responded to phone calls or written communications since.

In order to avoid cancellation of the first concert – Bryan Adams at Athens’ Oaka indoor arena (21,000-cap.) on 18 November – Viva “decided to bear the costs” and the show went ahead as planned.

The ticketing company states that the other affected events – Jose Carreras at the Oaka arena on 24 November and Maluma shows at the Paok Sports Arena (10,200-cap.) in Thessaloniki and the Peace and Friendship Stadium (14,940-cap.) in Piraeus on 11 March and 13 March respectively – will “be performed as planned”, in conjunction with new promoter Artway.

Viva is pursuing legal action against promoter Art BG for the return of almost €740,000 in ticket sales for events it claims the promoter “did not end up organising”

Viva expresses “strong disapproval” for what it terms “totally unprofessional and abusive behaviour” on behalf of the promoter.

Art BG has been at the centre of controversy elsewhere in Europe in recent weeks. As reported by IQ, CAA recently cancelled three Enrique Iglesias shows in Croatia, Belarus and Latvia, stating the promoter had “not fulfilled their contractual obligations”, whereas Latvian ticketing company Bilesu Serviss asked the police to investigate “possible fraud” on behalf of Art BG.

The promoter’s social media page has been deactivated. No response has been made to IQ’s request for comment.

Update: Viva announced today (21 November), that it is fronting all the costs for the Carreras concert this weekend, with organisational support from Gazarte Group Company. Viva will issue new, zero-value tickets to the 3,200 customers who paid to go to the show, as well as providing a further 2,500 free tickets online, with a suggested donation of €7. All proceeds will go to social and environmental development charity Together We Can (Όλοι μαζι μπορουμε).


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