Leading ticketing company AXS has teamed up with PayPal to streamline the buying, selling and transferring of event tickets for US and UK customers
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AXS CEO Bryan Perez says the company's Flash Seats anti-touting system will be rolled on a "market-to-market basis" across Europe, starting in Sweden
By Gordon Masson on 24 Jul 2018
AXS is taking its US-based resale solution, AXS Marketplace, overseas for the first time, establishing its facilities in two iconic British venues – but potentially offering its services openly to primary ticketing operations across Europe.
AXS Marketplace has been operating in the United States for a number of years, where it has been extensively used by sports clients, but its launch in the UK will provide those visiting The O2 and the SSE Arena, Wembley, with a fair way to resell their event tickets. The Marketplace platform will provide the option to resell tickets at face value with a cap of no more than 10% above the price originally paid, thus allowing the original buyer to break even on a ticket’s resale.
Built-in controls also allow artists and promoters to manage restrictions on the resale of tickets to their shows as required. With the ability to provide better management over the resale market, AXS claims this will be the only ticketing solution that allows fans to buy and then resell through the same platform, meaning that both primary and secondary tickets for sale on AXS will be visible to consumers at the point of purchase in real time.
The method of delivery for AXS Marketplace – Flash Seats – is a mobile-friendly, identity based system, with tickets assigned directly to fans attending, replacing the standard PDF attached to an email. To alleviate the problems surrounding counterfeiting, all tickets are assigned to individuals via Flash Seats’ unique digital ID technology. This includes a dynamically changing barcode system, which ensures that the tickets cannot be copied or shared illegally, emphasising the company’s ongoing commitment to combatting fraud.
“We’re hoping other primary ticketing retailers will embrace Flash Seats”
“The ability to launch in these two iconic UK venues is pretty extraordinary,” AXS CEO Bryan Perez tells IQ. “We’re now working on getting the technology deployed and incorporating the tech into the AXS app: we need to set up accounting systems for the fans to include payment, for instance.”
Perez believes that because the problems associated with secondary ticketing affect the industry, the best way to resolve those issues is via an industry driven solution. “Our Flash Seats system is a very powerful anti-counterfeiting solution and we’re hoping that other primary ticketing retailers will embrace this,” he says, adding that the technology allows AXS to convert other tickets into Flash Tickets so that they can be resold via Marketplace.
The technology will be offered free of charge to the sellers of primary tickets for events at Wembley and The O2, but Perez reveals ambitions beyond those venues. “We’ll look to roll out Flash Seats in our AXS venues in Sweden, and will act otherwise on a market-by-market basis. But Flash Seats is built outside a ticketing system, so it can also be made available to other ticketing operations.”
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