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MSG venues hit by credit card security breach

Anyone who paid for merch or F&B at five MSG venues between Nov 2015 and Oct 2016 may be affected, although the company says it has since fixed the problem

By IQ on 23 Nov 2016

Madison Square Garden, Pablo Evans

Madison Square Garden, as seen from Manhattan's Eighth Avenue


image © Pablo Evans

In an almost year-long security breach, customers at five venues operated by the Madison Square Garden Company (MSG) may have their names, credit card numbers and card expiration dates stolen by hackers with “unauthorised access” to MSG’s payment-processing system.

Anyone who paid for merch, food or beverages at Radio City Music Hall, the Beacon Theatre, The Chicago Theatre or the Garden itself (including The Theater at Madison Square Garden) between 9 November 2015 and 24 October 2016 may be affected, the New York-based company warns, although it stresses it has “fixed the issue, and customers may use their cards with confidence at MSG venues”.

“It is important to note that MSG has fixed the issue, and customers may use their cards with confidence at MSG venues”

MSG is providing information and advice to affected customers on a dedicated section of its website, and advises that anyone with suspicious activity on their card statement should “immediately report any unauthorised charges to their card issuer, because payment card rules generally provide that cardholders are not responsible for unauthorised charges reported in a timely manner”.

The Madison Square Garden Company grew turnover 21% in the most recent financial quarter, to nearly US$182 million.

 


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