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Scammers target Taiwanese gig-goers

Con artists have been posing as venue staff to trick National Theater and Concert Hall customers to hand over their bank details

By IQ on 26 Sep 2016

National Theater and Concert Hall (NTCH), Taipei, Christopher Chan

The outside of the National Concert Hall

image © Christopher Chan

The National Theater and Concert Hall (NTCH) in Taipei – Asia’s oldest purpose-built music/performing arts venue – has warned customers against disclosing their personal information after scammers targeted those who’d used its online booking system.

According to a pop-up on the NTCH website, fraudsters claiming to be from the venue have been phoning ticket-buyers and asking them to repeat their payment details because the payment ‘failed’ the first time. Victims are then directed them to a cash machine, where they are tricked into transferring funds to the criminals.

“Please do not listen to [them], provide any information or go to an ATM,” says the venue, which adds that genuine NTCH staff would not ask customers to repeat their bank details.

Online ticket fraud increased by 55% in the UK in 2015, with live music accounting for 15% of all scams.


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