Danny Hannaford, most recently head of ticketing at UK promoter Global, will spearhead the first international launch of 2017 for the fast-expanding ethical resale site
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The service will roll out nationally in the UK over the coming year
By Rhian Jones on 18 Aug 2016
British fan-to-fan ticket resale platform Twickets has launched a Drop & Collect service in Fopp record shops.
The service aims to help concert-goers trade tickets at face value when they can’t attend a show.
Customers first find tickets online, and receive a text alert and email once they are ready for collection. A £2.50 handling charge is applied per transaction that’s added to a standard 10% fee for every sale.
It has arrived in Fopp’s Manchester shop, and will roll out nationally at the music retailer’s nine UK stores over the coming year.
The latest innovation is similar to services offered by the likes of Ticketmaster’s Seatwave, which has collection points near major venues, but doesn’t offer a face value guarantee.
Richard Davies, Founder of Twickets, said he hopes the service will “stop fans losing out to tours and secondary sites selling at inflated prices with exorbitant booking fees.”
“It’s fantastic to be working with highly respected specialist retailer Fopp, and we hope this new in-store service will allow more fans to be able to see their favourite artists without needing to scrimp and save to pay scalpers’ fees.”
He continues: “It’s fantastic to be working with highly respected specialist retailer Fopp, and we hope this new in-store service will allow more fans to be able to see their favourite artists without needing to scrimp and save to pay scalpers’ fees.”
Fopp comments: “We’re delighted that our loyal customers in Manchester can now drop off and collect their gig tickets whilst they shop with us.
“Fopp shoppers are true fans with a strong passion for live music so ethical ticketing service Twickets and Fopp are a great fit.”
Launched in 2011, Twickets is available on web, mobile and social, and has over 500,000 users.
Artists to have used the platform for shows include Adele, Mumford & Sons, One Direction, The 1975, and Catfish and the Bottlemen, as well as UK festivals.
In March, the NEC Group-owned Ticket Factory partnered with Twickets. The deal meant Ticket Factory customers were directed to Twickets’ website for sold-out shows.