Ticketing site to help customers book accommodation, transport, dining and buy merch
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The bot, developed at Skype's Bot Hackathon in June by two StubHub engineers, uses text dialogue to recommend users concerts and events
By IQ on 04 Aug 2016
Video chat service Skype has rolled out a suite of new third-party chatbots, among them a StubHub bot that ‘talks’ to users and recommends events in their local area.
The chatbot was developed at the Bot Hackathon at Skype’s offices in Palo Alto, California, in late June by StubHub engineers Pablo Flores and Carlos Lopez and joins other bots by flight comparison sites Skyscanner and Hipmunk, task automator IFTTT and, er, Spock from Star Trek.
The event, co-sponsored by Skype and Microsoft, aimed to develop a new framework that will allow developers to build bots that also work on Facebook Messenger, Kik Messenger and SMS.
“StubHub for Skype makes finding your next great experience as easy as chatting with friends”
“We’ve been working closely with StubHub, one of the world’s largest ticket marketplaces, to bring you a fun, simple way to find your tickets to an amazing event,” says a statement from Skype. “Add the StubHub bot to find tickets to some of life’s most memorable artists, athletes, performers and experiences – all in one chat. StubHub for Skype makes finding your next great experience as easy as chatting with friends.”
In May IQ spoke to Dave Cotter, the CEO of Seattle tech start-up ReplyYes, which has sold over US$1 million worth of vinyl records using its own chatbots, who predicted the technology could also be applied to concert tickets.
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